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Privacy Policy for Face Check AI

Effective Date: January 25, 2025

Introduction

Welcome to Face Check AI. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when using our app, especially with regard to face data.

By using Face Check AI, you consent to the collection and use of your data as described in this Privacy Policy.

Information We Collect

Face Check AI collects the following personal information from users:

  • Firebase Anonymous ID, which is used only after subscription purchase to track user accounts and provide ongoing support and services.
  • Photos uploaded by users for face-based search purposes. These photos are stored temporarily and deleted after processing is complete.

The app also includes a search history screen, which shows users the date, time, and total number of searches performed. This history is stored locally on the user's device and is not shared or transmitted to our servers. If the app is uninstalled, this history will be lost.

Face Data Collection and Use

Face Check AI collects facial biometric data from photos uploaded by users. This includes facial features, landmarks, and unique identifiers necessary to perform image searches for similar faces across the internet. Specifically, the app analyzes aspects such as eye positioning, facial structure, and other identifiable facial characteristics.

The collected face data is used exclusively to conduct image searches to find similar images of the user's face across the internet. The process involves analyzing the uploaded photo to extract facial features, which are then used to search for matching images online. The face data is not used for any other purposes, such as profiling, marketing, or analytics.

Please note: We provide users with links to external websites where similar images are found. We do not retain or store the images or data from those external sites.

To enhance the efficiency and accuracy of our services, we utilize third-party services and APIs that assist in processing face data and improving search results. These services help streamline the image search process, ensuring a more reliable and user-friendly experience.

Additionally, we utilize Firebase as a third-party SDK to help with storage. Firebase does not collect facial biometric data but handles account-related information. Firebase is renowned for its robust security measures, ensuring that your account data is protected. You can review Firebase's privacy practices at Firebase Privacy Policy.

You can review the privacy policies of these third-party service providers at:

Use of Photos and Face Data

We exclusively use the photos and facial data you provide to deliver the core functionalities of Face Check AI. These media files are not employed for any other purposes, including but not limited to identifying individual users.

Your photos and facial data are not utilized for authentication, advertising, marketing, or any form of user targeting. We also refrain from using your media to build user profiles or to enable third parties to identify or reconstruct user profiles based on your photos or facial data.

Furthermore, we do not transfer, share, sell, or otherwise provide your photos or facial data to advertising platforms, analytics providers, data brokers, information resellers, or similar entities.

Face Data Storage and Retention

Face Check AI uses Amazon Web Services (AWS) as our backend server infrastructure. AWS adheres to strict security standards, including data encryption and physical security measures, ensuring robust and secure hosting and processing of your data.

The face data is temporarily stored on secure AWS servers during the processing required to perform the search. Once the search is completed, the uploaded photos and extracted face data arepermanently deleted from our servers. Face data is retained only for as long as necessary to provide the search service and is deleted immediately after the service is complete.

We use advanced processing techniques to enhance the accuracy and efficiency of our search functionalities, ensuring a seamless and reliable user experience.

Third-Party Services and Service Providers

We do not sell or rent face data to any third parties. However, we engage trusted third-party service providers to process face data solely for the purpose of conducting image searches. These service providers are contractually obligated to maintain the confidentiality and security of user data and are only permitted to use it for the purposes specified by us.

We may collaborate with third-party companies and individuals to support our services in the following ways:

  • Facilitating the operation of our services
  • Providing services on our behalf
  • Handling service-related tasks
  • Assisting us in analyzing how our services are utilized.
  • Firebase Crashlytics: Firebase Crashlytics is a crash-reporting tool that helps us identify and fix app issues by collecting anonymized crash data, such as error logs and device information. This ensures a stable and seamless user experience. All data is used solely for improving app performance and handled in compliance with privacy standards.

These third parties have access to your personal information only to perform the tasks assigned to them. They are legally bound to protect your information and are prohibited from using it for any other purposes.

Refund and Cancellation Policy

1. Refund Policy

We do not offer refunds on any of our plans.

Our service and search results are entirely dependent on the individual's (the person you are searching for) online presence. If the individual has an online presence, we may be able to return results.

Given the nature of our service, results are not guaranteed, and the effectiveness of our service is subject to the available information online.

2. Cancellation Policy

Users can cancel their subscription via the following methods:

  • App: To cancel via the app, please navigate to Menu -> Profile -> Cancel Subscription.
  • Website: To cancel via the website, please visit the following link: https://billing.stripe.com/p/login/aEU4jtdqC7kX9cQaEE and follow the instructions to manage your subscription.

3. Stripe Terms

By subscribing to our services, you agree to Stripe's terms and conditions for payment processing. Please review these terms here: Stripe Terms.

Stripe may process your payment and manage subscriptions. Any issues related to payment processing should be addressed directly with Stripe.

4. Service Availability

Face Check AI does not guarantee service availability at all times. We make every effort to provide accurate search results, but service interruptions may occur due to technical issues or other unforeseen circumstances.

5. Limitation of Liability

We are not responsible for any inaccuracies in the search results or for any indirect, incidental, or consequential damages arising from the use of our service.

Our liability is strictly limited to the amount paid for the service in the event of any failure to deliver the promised results.

6. Privacy and Data Use

We take your privacy seriously and handle your data in accordance with our Privacy Policy. By using our services, you consent to the collection and processing of your data as outlined in the Privacy Policy.

Data Usage and Protection

We use the collected data to provide, maintain, and improve our services. All user data is securely stored on servers with strong encryption. We implement industry-standard security measures, including regular security audits and access controls, to protect your data during transmission and storage.

Our servers are hosted on Amazon Web Services (AWS), a trusted cloud service provider known for its high security standards and encryption protocols.

User Rights

You have the right to access, correct, or delete your personal information stored by Face Check AI. To delete your account, you can use the "Delete Account" feature available within the app by navigating to Menu -> Profile -> Delete Account. For any other requests regarding your data (such as access or corrections), please contact us at support@facecheck.live.

Guest Access and Account Creation

Face Check AI allows users to log in as a guest, providing access to 1 free searches without needing to create an account. However, these free searches do not include access to images with links or other premium features. Users can create an account to unlock additional features like images with links and more detailed image information.

Internet Requirement

Face Check AI requires an active internet connection to function. All searches and data processing occur in real-time through our online servers, so users must have a reliable internet connection to use the app.

External Links

This service may contain links to other websites. If you click on a third-party link, you will be directed to that site. These external sites are not operated by us, and we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Compliance with Data Protection Laws

Face Check AI complies with applicable data protection laws, including theGeneral Data Protection Regulation (GDPR)and theCalifornia Consumer Privacy Act (CCPA). Users have the right to access, correct, or delete their personal information as provided under these laws.

Changes to This Privacy Policy

Face Check AI may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage users to review this policy periodically to stay informed about updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us atsupport@facecheck.live